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Quality Question Bank
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Question:

The cost of quality has been argued as being primarily driven by the workers. When items were produced that did not meet the customers' expectations, the workers were "found" to be at fault. Current thinking is that management has at least ______________ percent of the responsibility for the cost of quality.
  1. 85
  2. 75
  3. 65
  4. 55
  5. 50






Q2. Fish bone diagram is also known as?

  1. Cause and effect chart
  2. Ishikawa diagram
  3. Both a. and b.
  4. None of the above
Correct Answer

Q3. When conducting an ANOVA, the F-Value calculated from the data will always fall within what'range?

  1. between negative infinity and infinity
  2. between 0 and 1
  3. between 0 and infinity
  4. between 1 and infinity
Correct Answer

Q4. Which of the following is least likely to contribute to developing an effective project team supportive of quality?

  1. Commitment to the project
  2. Team member flexibility
  3. Frequent turnover of personnel
  4. Team interest in workmanship
  5. Clearly defined goals
Correct Answer

Q5. Which are the best two charts to show trends in a process?

  1. Gantt and CPM
  2. Pareto and Control
  3. Control and Run
  4. Histogram and Run
  5. Gantt and Pert
Correct Answer

Q6. What are the factors in a factorial design?

  1. the independent variables
  2. the dependent variables
  3. the organismic variables
  4. the experimental variables
Correct Answer

Q7. The four phases of the Shewart cycle are:

  1. Plan, Do, Scan, Implement
  2. Plan , Act , Do, Control
  3. Plan, Do, Check, Act
  4. Implement, Design, Control, Plan
Correct Answer

Q8. Quality assurance

  1. refers to the prevention of product defects
  2. A and B
  3. B and C
  4. is an auditing function that provides feedback to the project team and client about the quality of output being produced
  5. is the technical process that includes the construction of control charts which specify acceptability limits for conforming output
Correct Answer

Q9. ISO 9001:2015 requires that the quality policy:

  1. Must be reviewed for continuing suitability
  2. Must be communicated and understood within the organization
  3. Must provide a framework for establishing and reviewing quality objectives
  4. All of the above
  5. None of the above
Correct Answer

Q10. Given L=3 and p=.03, estimate the sample size that can be used for construction of a p chart.

  1. 534
  2. 321
  3. 123
  4. 291 ((1-p)*L2/p gives us an estimate of sample size)
Correct Answer








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